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China City - Chelmsford
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Ratings and reviews
3 / 5
3 customers rate this takeaway as 3 out of 5 Score built using reviews left on this page by our users.
Jan 20, 2018 Waited over an hour for my delivery. When it arrived the main dish was missing. Called them up again and got told I was lying! They told me I had to go either go and collect myself or wait over an hour for that one dish to be redelivered! Got told the driver was out for up to an hour on multiple deliveries.
So I demanded they re cook my entire order and she reluctantly agreed after more disputing. I had no choice but to go and collect. Gave them the food they delivered and they had the cheek to check it in front of me in case they still thought I was lying! Re cooked my order and did not show any remorse for the total inconvenience I was caused. Didn’t even give the £2 delivery charge back until I asked!
2 hours after ordering when we finally ate. The duck was tasteless, spare ribs were dry, seaweed tasted stale.
I have ordered from this place on several other occasions and they forgot some of my order once previously, but re delivered that dish on that occasion (albeit in 20 minutes!). This was the final straw for me and I will not be going back. I STRONGLY ADVISE OTHERS AGAINST USING THIS TAKEAWAY.
Dec 17, 2017 Food was edible. Spent a £170 and they missed 4 dishes off. Then disputed. Appalling. Never go there again a disgrace and only except cash...I imagine for tax invasion purposes
Sep 5, 2015 Amazing food most of the time. Lovely people. Only problem with food is sometimes it is not always the best tasting but only once in a blue moon
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